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What Is Business Process Management and Why Small Businesses Need a Process?

The power of automation for startups and small businesses can’t be underestimated. While your budget may be tight, business process management (BPM) is worth investing in. With the proper workflows, it automates daily tasks saving you both time and labor dollars. Below are just a few reasons to consider upgrading to software for small business BPM.

What Is Business Process Management?

BPM identifies, documents, measures, improves, and automates your day-to-day operations. These processes empower businesses to gain operational visibility and control. This is achieved by improving productivity, eliminating redundancies, minimizing bottlenecks, and delivering cost savings across a variety of line items.

It is an essential tool for establishing, scaling, and remaining relevant in today’s increasingly global and competitive marketplace.

Where Small Business BPM Goes Wrong?

Most small business processes go wrong because they lack a set or measurable process. Your processes form and evolve organically as your business grows. Even in the early stages of your business, there are likely to be costly inefficiencies, such as:

  • Communication is lost in text, instant messaging, direct emails, shared files, and group emails.

  • Team members adopt different processes that often include duplicate efforts.

  • Bottlenecks are formed but aren’t identifiable because there is no way to measure workflow.

Why Your Team Will Love Your BPM?

Mastering something new always comes with a learning curve, but once in place—your team will love the way your processes streamline and simplify their day. With software for small business BPM your new processes will be intuitive and easy to implement.

Your team will love the:

  • Automation—create a cohesive system where “next steps” are triggered For example, the sales and marketing team will be able to view real-time data points.

  • Big picture accountability—by providing your team with a clear view of the big picture they can see where you are heading, what they are responsible for, and what they need to do next.

  • Real-time and remote accessibility—from the ability to access real-time data to automatically shared files, and mobile accessibility, your process optimizes time.

  • Reduced redundancies—BPM creates a unified system that can drastically optimize the delivery of individual job duties and the rate at which the product or service is delivered to the consumer.

  • Improved communication—instead of sorting through a lengthy list of multi-channel communications, team members will quickly and easily be able to find what they need to move forward.

  • Checks and balances—from maintaining industry or internal compliance to holding teams and team members accountable for their assigned responsibilities.

The Best Software For Small Business BPM?

Here are our top 3 process and workflow software picks for 2023:

Monday—this is a multifunctional software that can be utilized for operational workflows, task management, marketing, project management, sales and CRM, design, and more.

KissFlow—designed specifically for workflows, this software has templates for every department in your organization including HR, sales, finance, customer support, operations, and more.

Zapier—one of the top options on the market for its intuitive drag-and-drop workflows for marketing lead management, customer communications, internal process, sales, and data management.

Check back to the TEK REMEDY blog soon for additional small business tips!

Keyword: software for small business BPM

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